FAQ / Help

How do I clean my ceramic bong / pipe?

Cleaning Instructions:

1) Take out bowl and stem - set aside
2) Rinse with warm water
3) Over a sink, place sea salt inside your bong - approximately 1-2 tbs
4) Fill with approximately 1 cup isopropyl alcohol and 1 cup warm water
5) Plug holes and shake bong to remove resin from interior
6) Let sit for 2 or 3 minutes
7) Rinse with warm water
8) Repeat steps 1 - 5 if necessary, as many times as you'd like
9) Air dry 
10) Repeat steps 1 - 7 for the bowl and the stem


When can I expect my order to arrive?

We typically ship out orders the day after they are received. Shipping within North America takes between 5 and 10 business days, so packages typically arrive between 6 and 11 business days.


What makes Oak and Earth products a sustainable choice?

We pledge to plant 5 trees for every "vase" sold through our partnership with One Tree Planted. We also use zero plastics in our packaging and our Tucson facility runs on clean energy. All of our products are made using non-toxic, local ceramic supplies as well.

Ceramics are also a more durable material than glass, so with care your purchase can last you a lifetime!


Do you have wholesale options?

Yes! Please contact Nick@OakandEarthCreations.com for our current wholesale catalog.


Can I use a butane torch on a ceramic bowl?

Our ceramics are made of a stoneware clay that is fired to cone 6 (2200 degrees F). The clay is also glazed over, which means the clay is covered in a coloured glass-like material. It’s safe to use lighters or matches with a ceramic bowl, but best to avoid using a high heat torch lighter. We recommend using a hemp-wick for the most pleasant experience possible.


Where are your products made?

Our products are made in Tucson Arizona, as well as Edmonton AB.